Terms of Service

These Terms of Service ("Terms") are an agreement between you and Home Technologies Inc., doing business as Archetype Work ("Archetype," "we," "us," or "our"), 548 Market St #956573, San Francisco, California 94104. They cover your preorder, purchase, and use of the Archetype sensor device (the "Device"), the Archetype app for Mac (the "App"), our website at www.archetype.work, and related services (together, the "Service").

You accept these Terms when you place a preorder, pay for a Device, or create an account in the App. Our Privacy Policy explains how we handle your information. Before the Device collects any sensor data, the App asks for your separate consent to collect your health and biometric data.

PLEASE READ SECTION 21 CAREFULLY. IT REQUIRES YOU AND US TO RESOLVE MOST DISPUTES THROUGH INDIVIDUAL BINDING ARBITRATION, AND YOU GIVE UP THE RIGHT TO A JURY TRIAL AND TO BRING OR JOIN A CLASS ACTION. YOU CAN OPT OUT WITHIN 30 DAYS AS DESCRIBED IN SECTION 21.

Key terms at a glance

Topic	What it means for you
Price	$299 for the Device, with free US shipping and free Archetype Pro until our final Device launches. We charge the full price when you preorder.
Before shipping	Cancel at any time before your Device ships for a full refund.
After delivery	Return the Device within 30 days of delivery for a full refund.
Archetype Pro	Free on your Device until our final Device launches. Then you choose whether to subscribe. We never charge you for Pro unless you do. We email you at least 30 days before free Pro ends.
Without Pro	Core features keep working, including your health and focus scores, basic chat, and insights.
Cancelling Pro	If you subscribe, cancel online at any time with one email, or in the App where offered. No fee and no minimum term.
Warranty	One-year limited warranty on the Device.
Health	Not a medical device. Scores and insights are for general wellness only.
Disputes	California law. Individual arbitration unless you opt out within 30 days.

This summary is for convenience. The full Terms below control.

1. Who can use the Service

You must be at least 18 years old and a resident of the United States with a United States shipping address. The Service is not available to residents of Illinois, Nevada, or Washington, and we do not ship Devices to those states. By using the Service, you confirm that you meet these requirements. If you move to one of those states, you must stop using the Service. Tell us, and we will close your account, delete your data, and refund any prepaid Pro fees for the unused period.

Each person who uses the Device must use the App with their own account and give their own consent.

2. An early-access product

Your Device is one of our first production units. The hardware and software are under active development: features may be added, changed, or removed, and the App and insights may contain errors or be temporarily unavailable. We will keep improving the Service through software updates. Your rights to cancel, return, and make warranty claims under Sections 3, 4, and 17 apply in full.

3. Preorders, payment, and shipping

3.1 Price

The Device costs $299 (the "Purchase Price"). The Purchase Price includes free shipping within the United States and free Archetype Pro until our final Device launches, as described in Section 5. Any sales tax is shown before you pay. The price shown when you pay is the price that applies to your order.

3.2 Preorder payment and cancellation

When you place a preorder, we charge the full Purchase Price. You can cancel your preorder for a full refund at any time until your Device ships by emailing hello@archetypework.io. We refund cancelled preorders to your original payment method within 7 business days.

3.3 Shipping

We show an estimated shipping date when you preorder. Before we ship, we will email you to confirm your shipping address. If we cannot ship by the estimated date, we will email you a revised date and remind you that you can cancel for a full refund. If the revised date is more than 30 days after the original estimate, or we cannot give a revised date, we will cancel your preorder and refund you in full unless you tell us you want to keep waiting.

3.4 Payment processing

Payments are processed by Stripe. When you preorder, you authorize us and Stripe to charge the Purchase Price to your payment method. We do not store full card numbers.

3.5 Orders we cannot accept

If you are not eligible under Section 1, or we cannot fulfil your order, we will cancel it and refund you in full.

3.6 Ownership

Title to the Device and risk of loss pass to you when the Device is delivered.

3.7 Free upgrade to final hardware

If you keep your Device beyond the 30-day return period in Section 4, you are eligible for one free upgrade to our final production Device when it becomes available. You do not need to return your original Device. We will ship the upgrade at no charge to the shipping address on your account. We have not set a release date, and the final Device may differ from your current Device in design and features. If we stop development before releasing final hardware, you keep your Device and your warranty under Section 17 continues. The upgrade is available only to the original purchaser, cannot be transferred, and has no cash value.

4. Returns and refunds

You may return your Device within 30 days of delivery for a full refund of the Purchase Price. To start a return, email hello@archetypework.io and we will send you a prepaid return label. Please return the Device with all included components and in reasonable condition.

We refund returns to your original payment method within 14 days of receiving the Device. Returning your Device ends your free Archetype Pro and cancels any Pro subscription, and we refund any Pro fees charged since delivery. Returning your Device also ends your eligibility for the free upgrade under Section 3.7.

Before we reuse or recycle a returned Device, we completely erase its storage by reinstalling its software. Returning a Device does not delete your account or the data in it. Our Privacy Policy explains how to delete them.

5. Archetype Pro subscription

5.1 Core features and Pro features

The Device and App work without a subscription. Core features, including your health and focus scores, basic chat, and insights, remain available without Archetype Pro ("Pro"). Pro adds advanced features, such as deep insights, the agentic calendar, and integrations such as importing meeting transcripts. The current list of Pro features is on our website and in the App. If we change Pro in a way that materially reduces what it includes, we will email you at least 30 days in advance, and you may cancel.

5.2 Free until our final Device launches

Pro is free on your Device until our final production Device launches (the "Free Period").

5.3 After the Free Period

The Free Period does not turn into a paid subscription on its own. When it ends, you choose whether to subscribe, and we never charge you for Pro unless you do. At least 30 days before the Free Period ends, we will email you the date it ends, the Pro price, and how to subscribe. If you subscribe, Pro is a monthly subscription at the price shown when you subscribe, plus any applicable tax, charged to the payment method you give us then, on the same day each month until you cancel. There is no minimum term. If your bank replaces or updates your card, Stripe may use the updated card details so your subscription is not interrupted. If you do not subscribe, Pro features stop when the Free Period ends, and core features keep working.

5.4 Reminders and confirmations

When you subscribe, we will email you a confirmation of the subscription terms and how to cancel. We will also remind you of your subscription terms at least once a year.

5.5 How to cancel

You can cancel at any time, online, without calling us:

• by emailing hello@archetypework.io with the subject line "Cancel my subscription." No other information is needed, and every billing email includes a link that writes this email for you; or
• in the App's settings, where the App offers it.

If you cancel, Pro stays active until the end of the month you have paid for, and you will not be charged again. We confirm every cancellation by email. When Pro ends, Pro features stop and core features keep working. We do not refund partial months, except as described in Sections 4 and 22 or where required by law.

5.6 Price changes

We will email you at least 7 and no more than 30 days before a change to your Pro price takes effect, with instructions on how to cancel. You can cancel before the change applies.

5.7 Failed payments

If a charge fails, we may retry it. If we cannot collect payment, Pro features pause until payment succeeds. Core features keep working.

6. Beta Devices on loan

If you received a Device free of charge on loan through our beta program, that Device remains our property, and you agree to return it promptly when we ask. Sections 3, 4, 5, and 17 do not apply to it.

7. Your account

You sign in to the App with your Google account. You are responsible for keeping your Google account secure and for activity under your Archetype account. The information you give us must be accurate. Tell us promptly at hello@archetypework.io if you think someone has used your account without permission.

8. Software license and automatic updates

We grant you a limited, non-exclusive, non-transferable, revocable license to use the App and the software on the Device for your personal, non-commercial use with your Device. You may not copy, modify, reverse-engineer, resell, or create derivative works from the App or Device software, except where this restriction is prohibited by law. Some components are open-source software licensed under their own terms, which control for those components.

The App and the Device software update automatically, without asking you each time. Updates may add, change, or remove features, and they fix problems and security issues.

9. Not a medical device

The Service is not a medical device and is not intended to diagnose, treat, cure, prevent, or monitor any disease or health condition. It has not been reviewed or cleared by the U.S. Food and Drug Administration or any other regulator.

Scores and insights about health, focus, eye strain, posture, stress, heart rate, breathing rate, facial expressions, noise, and environmental conditions are for general wellness and information only. They are estimates, may be inaccurate, and must not be relied on for any medical, health, or safety decision. The Service does not watch for emergencies. Always consult a qualified health provider with questions about your health. In an emergency, call 911.

10. AI features

The App includes features powered by artificial intelligence, such as chat, a daily brief, a narration of your day, and, with Pro, deep insights and the agentic calendar. To provide them, we send the data each feature needs to AI providers, as described in our Privacy Policy.

• AI output can be wrong, incomplete, or out of date. Check anything important before relying on it, and do not rely on it for medical, legal, financial, or safety decisions.
• The AI saves "memories" about you, such as your goals and preferences, to personalize its answers.
• Calendar features can create and change events in a calendar named "Archetype" on your Mac. You are responsible for your calendar, so review what the App adds.
• You are responsible for what you enter into chat. Do not enter other people's sensitive information unless you have the right to share it.

11. Integrations and third-party services

The Service works with services we do not control, including Google (for sign-in), your Mac's calendar, Granola, and Slack. When you connect one, you authorize us to access it and act in it as described in the App, for example importing your meeting notes and transcripts from Granola, or setting your Slack status and Do Not Disturb. Your use of those services is governed by their own terms, and we are not responsible for them. You can disconnect an integration at any time.

Meeting notes and transcripts often contain other people's information. You are responsible for having the right to share them with us.

Private community. If you join our private Slack group for feedback and support, Slack's terms apply, and other members can see what you post there.

12. Leaderboards and cohorts

Joining a cohort is optional. When you join one, other members of that cohort can see your name (or, if you have not set one, the first part of your email address), your profile photo, and your Health, Focus, and Capacity scores on the cohort leaderboard. You can leave a cohort at any time in the App, and other members then stop seeing your scores. Use what you see about other members only to take part in the cohort.

13. Acceptable use and other people

You agree to use the Service lawfully and responsibly. You must not:

• interfere with, disrupt, or gain unauthorized access to the Service or our systems;
• use the Service to monitor, evaluate, or make decisions about another person, such as an employee, without their knowledge and any consent the law requires; or
• misuse other users' information, including information you see on a leaderboard.

Other people near your Device. The Device has a camera and a microphone. The microphone measures sound levels only and does not record audio. You are responsible for where you place and use the Device, for telling people who may appear in its view, and for following laws on recording or sensing others.

14. Privacy

Our Privacy Policy explains how we collect, use, and share your information. Before the Device collects sensor data, the App asks for your separate consent to collect and use your health and biometric data. You can withdraw that consent at any time by emailing hello@archetypework.io, and you can stop sensing right away by unplugging the Device.

15. Feedback and research

If you send us feedback or suggestions, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use them for any purpose without obligation or compensation to you.

We may invite you to take part in research studies. Taking part is optional and requires your separate consent for each study.

16. Intellectual property

We and our licensors own all rights in the Service, including the Device design, App, software, algorithms, trademarks, and content. These Terms do not transfer any of those rights to you, except the license in Section 8. You keep your rights in the information you give us, and you let us use it to provide the Service as described in our Privacy Policy.

17. Limited warranty

We warrant to the original purchaser that the Device will be free from defects in materials and workmanship under normal use for one year from delivery. If a covered defect appears during that period, email hello@archetypework.io with a description and your order number. At our option, we will repair or replace the Device or refund the Purchase Price. We pay shipping for warranty service.

A repaired or replacement Device is covered for the rest of the original warranty period or 90 days, whichever is longer. A final production Device you receive under Section 3.7 has its own one-year warranty from its delivery.

This warranty does not cover damage from accidents, misuse, liquids, unauthorized modification or repair, or normal wear, or cosmetic damage that does not affect how the Device works.

This warranty gives you specific legal rights, and you may also have other rights that vary by state.

18. Disclaimer of warranties

EXCEPT FOR THE LIMITED WARRANTY IN SECTION 17, AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." ANY IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE ONE-YEAR WARRANTY PERIOD. WE DO NOT WARRANT THAT THE APP, SCORES, INSIGHTS, OR AI OUTPUT WILL BE UNINTERRUPTED, ERROR-FREE, OR ACCURATE. Some states do not allow limits on implied warranties, so these limits may not apply to you.

19. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARCHETYPE AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, PROFITS, OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR US$100.

Nothing in these Terms limits liability that cannot be limited by law, including liability for fraud, gross negligence, willful misconduct, or death or personal injury caused by our negligence. Some states do not allow these limitations, so they may not apply to you.

20. Indemnification

To the extent permitted by law, you agree to indemnify Archetype against third-party claims, and related damages, losses, and expenses (including reasonable legal fees), arising from your violation of these Terms, your violation of any law, or your violation of the rights of a third party, including anyone captured by your Device.

21. Dispute resolution and arbitration

Informal resolution. Before starting a claim, you and we agree to try to resolve the dispute informally for 30 days after one of us sends the other written notice describing it. Send notice to hello@archetypework.io or to our mailing address. We will send notice to the email address on your account.

Binding individual arbitration. Any dispute arising from or relating to these Terms or the Service that is not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules and, where they apply, its Mass Arbitration Supplementary Rules. Fees are allocated as those rules provide, which for consumer claims means we pay most of them. The arbitrator may award the same individual relief a court could. The arbitration will take place by video conference or, if an in-person hearing is required, in the county where you live or in San Francisco County, California, at your choice. The Federal Arbitration Act governs this Section.

Exceptions. Either party may bring an individual claim in small claims court, and either party may seek court relief to protect its intellectual property. Claims for public injunctive relief will be decided in court, after any individual claims are arbitrated.

No jury trial or class action. Because disputes are resolved in arbitration, you and we give up the right to a jury trial, except for claims that go to court under this Section. You and we may bring claims only on an individual basis, not as a plaintiff or class member in any class, collective, or representative proceeding. If this class action waiver is found unenforceable for any claim, that claim will be decided in court and not in arbitration.

30-day opt-out. You may opt out of this Section 21 by emailing hello@archetypework.io within 30 days of first accepting these Terms, stating your name, the email address on your account, and that you opt out of arbitration. Opting out does not affect any other part of these Terms.

Governing law and courts. These Terms are governed by the laws of the State of California, without regard to conflict-of-laws rules. Any dispute not subject to arbitration will be brought exclusively in the state or federal courts in San Francisco County, California.

Changes to this Section. If we change this Section 21, the change does not apply to disputes already pending or to claims you notified us about before the change.

22. Termination and discontinuation

You may stop using the Service at any time. You can cancel Pro under Section 5 and ask us to delete your account as described in our Privacy Policy.

We may suspend or terminate your access if you materially violate these Terms. We will tell you why, unless the law or a security concern prevents it.

If we discontinue the Service, we will give you at least 30 days' notice by email, a way to get a copy of your data, and a refund of any prepaid Pro fees for the unused period.

Sections 9, 15, 16, 18 through 21, and 25 survive termination, and the warranty in Section 17 continues for its stated period.

23. Changes to these Terms

We may update these Terms. For material changes, we will notify you by email or in the App at least 30 days before they take effect. If you keep using the Service after that date, the updated Terms apply. If you do not agree, you can stop using the Service and cancel Pro before the change takes effect. Pro price changes follow Section 5.6, and changes to Section 21 are limited as described there.

24. Notice for California users

Under California Civil Code Section 1789.3, California users are entitled to the following notice: the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Boulevard, Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210.

25. General

These Terms, and any order confirmation we send you, are the entire agreement between you and us about the Service. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets, and we will tell you if we do.

We are not liable for delays caused by events beyond our reasonable control, but your rights to cancel and receive refunds under Sections 3 and 4 still apply.

You agree that we may send you notices, disclosures, and receipts electronically, by email to the address on your account or in the App.

26. Contact

Home Technologies Inc., doing business as Archetype Work, 548 Market St #956573, San Francisco, California 94104. Email: hello@archetypework.io.